These terms and conditions (the “Terms and Conditions”) prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.
Promoter: Beverage Services Ltd t/a
Eligibility to enter / opening and closing dates
1 This promotion is open to residents of Great Britain (England, Scotland & Wales), Channel Islands and the Isle of Man only. Employees and their immediate families of
2 Entrants must be aged 16 years or over and under 18s require parental consent and have access to the internet and an active Facebook account. If you do not have a Facebook account you will need to create one in order to participate – you will require an active email address in order to do this.
3 This promotion opens on Monday 23rd July 2018 at 08:00 and closes at 12:00 (midday) on Friday 27th July 2018. Any entry received after the closing date will not be valid.
4 There is no limit to the number of unique entries that can be submitted by an entrant. However, duplicate posts will be disqualified. Anyone trying to circumvent this condition by using alternative details or setting up multiple Facebook accounts or aliases will be disqualified. A maximum of one prize may be won per household.
5 No purchase is necessary to enter this promotion.
How to enter
6 Visit facebook.com/cocacolaGB/ and ensure you are following facebook.com/cocacolaGB/ from your Facebook account and remain following facebook.com/cocacolaGB/ for duration of promotion period and fulfilment period of 7 days following the end of the promotion. To enter from a private account you must amend your account settings to a public account in order for entry to be accepted. The account must remain public until the end of the promotion in order to be contacted in the event your entry is a winning entry.
7 Look out for the following on Monday 23rd July 2018 after 08:00 :
Early to rise, first to the prize… We will be at @ boardmasters Festival with Pro GB Surfer @lucycsurf . If you want to join us comment below telling us why you’d like to attend. You could win a pair of tickets. Promotion closes Friday 27th July at midday. For more information visit: www.coca-cola.co.uk/boardmasters-teens-terms-conditions GB 16+ (<18s Parental consent /accompanied req’d) NPN T&Cs apply.
8 Check out the promotional post above on the
9 Share your comment under the promotional post on facebook.com/cocacolaGB/ to enter this promotion
10 All genuine valid moderated entries will be entered into the prize draw. There will be one draw only, with 1 winner selected
11 Any submission containing the following content will not be permitted and the entrant will be disqualified:
a. Content which is distasteful or offensive, or is of a sexual nature.
b. Content for the intended purpose of harassing, threatening or embarrassing individuals or multiple individuals.
c. Content featuring:
- Individuals without the consent of all featured parties.
- Individuals smoking tobacco, drinking or appearing to be under the influence of alcohol.
- Any images which contain alcohol or tobacco products.
- The Activity, depiction or incitement to use drugs or any banned substances.
- Political parties, political messages or demonstrations.
- Blasphemous or religious imagery or any image deemed to incite religious hatred.
- Potentially defamatory or otherwise actionable material.
- Any image which infringes any copyright, trademarks or other intellectual property rights of any third party.
- Third party promotional packaging, material or advertising.
- The depiction of the assembly of explosive materials, firearms or items deemed to be weapons of any nature.
- The depiction of individuals’ or companies’ names, phone numbers, email or postal addresses, or any other personal information deemed sensitive, private and/or unacceptable by the promoter.
- Any children under the age of 16.
- Any Twitter/Facebook Handle name and Twitter/Facebook profile photograph which contravene the above will be void, and any entries will not count towards the competition
d. Content sourced from commercial or third party libraries (e.g. Getty Images, Google images etc).
e. Any content the Promoter in its sole discretion considers to be inappropriate to use.
12 The Promoter reserves the right at its sole and absolute discretion to permanently remove any material that is deemed to be distasteful, degrading or will in any way cause offence or to disqualify any individual found to be attempting to circumvent the promotion by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities, using rude, inappropriate, or profane statements or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive.
13 Anyone, who in the Promoter’s absolute discretion, is acting in a manner that undermines the operation and integrity of the promotion or in any way that gives an unfair advantage, will be disqualified and any persons seeking to use such information gained will be disqualified
14 All entries will be strictly monitored by the Promoter and their third party adjudicators throughout and any attempts to manipulate or otherwise unfairly influence the results will result in disqualification of entry or suspension of the promotion.
Selecting the winner(s)
15 One winner will be selected at random via an independently verified process on Friday 27th July and they will be informed within 2 working days of the draw.
16 One winner will receive a pair of Boardmasters festival tickets for entry to the Boardmaster festival
17 Prize: 1 pair of Boardmasters festival tickets. Tickets allow entry to all days at the site in Cornwall including the musical festival on 10th, 11th & 12th August 2018. The main event is held at Watergate Bay, Newquay
18 A parent/ legal guardian must accompany winners younger than 18 when participating in the prize at their own expense.
19 The winner won’t be able to change the date of their festival tickets regardless of personal circumstances.
20 This prize is subject to Boardmasters Festival terms and conditions of ticket purchase which can be found at https://www.boardmasters.com/info/admission-terms (relevant sections indicated below)
Winning Tickets will be authorised for use as part of the relationship between Boardmasters festival and
Relevant sections of the Boardmasters Festival Terms:
These Conditions govern all Tickets issued for the Event and the admission to the Venue and should be read in accordance with the Site Rules and the conditions of the Official Ticketing Agent. All capitalised terms used in these Conditions shall have the meanings given to them in paragraph 59 of these Conditions. All Tickets are issued either by us or on our behalf. Any person who purchases, possesses, uses or attempts to use any Ticket shall be deemed to have accepted and agreed to comply with these Conditions. In the case of any conflict or ambiguity between these Conditions and the Site Rules or conditions of the Official Ticketing Agent, these Conditions will prevail.
Ticket Purchase and Delivery
All Ticket Holders who are on the guest list are asked to make a small charity donation to our chosen charities. All donations will be distributed to local charities and projects in Cornwall including Surfers Against Sewage, the RNLI, child.org and The Wave Project. Thank you in advance for your contribution. Once you have paid this donation, you shall receive your e-tickets from our Official Ticketing Agent.
Ticket Use & Prohibitions on Transfers
Save as set out in paragraph 14 below, Tickets are personal revocable licences and shall at all times remain our property. Tickets are strictly non-transferable and must not be sold or offered, exposed or made available for sale, or transferred or otherwise disposed of. We reserve the right to cancel without refund any Tickets issued to a Ticket Holder whom we believe plans to offer a Ticket for resale otherwise than in accordance with these Conditions.
If more than one Ticket is issued to a Ticket Purchaser, the Ticket Purchaser must retain one Ticket for his/her personal use. Any remaining Tickets may only be used by a natural person who is known to the Ticket Purchaser personally (and who did not become known to the Ticket Purchaser through the sale, transfer or disposal of the Ticket) and who is intended to accompany the Ticket Purchaser to the Event and subject to the following conditions:
a) the sale, transfer or disposal of any such Tickets must not be for a value greater than the Original Sale Price of the Ticket;
b) the Ticket must not be offered publicly (including on any website) whether for sale, as a gift or donation or any other means of transfer; and
c) the sale, transfer or disposal must be made strictly subject to these Conditions (and the transferee’s acceptance thereof) which shall be binding upon the transferee in full as if the transferee was the Ticket Purchaser, save only that such transferee shall have no right to transfer the Ticket under this paragraph 14 nor any right to a refund under paragraphs 18 - 26 of these Conditions.
15. Notwithstanding paragraph 14 above, it is an essential condition of the issuance of each and every Ticket and the right of admission to the Venue that, the Ticket must not be:
a) transferred, used or otherwise disposed of in the course of any business or for the purpose of facilitating a third party’s business;
b) transferred, used or otherwise disposed of:
i. in relation to any promotional or commercial purpose (including any competition, advertising, promotion, auction or as a prize in any competition or sweepstake, whether for a business or a charity or otherwise); or
ii. to enhance the demand for any other goods or services;
c) transferred or otherwise disposed of to any person who agrees to buy any good(s) or service(s) in return for the Ticket; and/or
d) combined with any other good(s) or service(s) (including as part of any hospitality, accommodation or travel package or service),
in each case without our prior written approval.
Any Ticket offered for sale, sold, transferred, used or disposed of in breach of paragraphs 13, 14 or 15 of these Conditions may be cancelled and any person seeking to use the Ticket may be refused admission to or be evicted from the Venue without refund or compensation and may also be liable to legal action, even if the Ticket Holder did not have prior notice of these Conditions or the breach thereof.
Purchase or possession of a Ticket does not confer any rights (by implication or otherwise) on a Ticket Holder to use, alter, copy or otherwise deal with any of the symbols, trademarks, logos and/or intellectual property appearing on the Ticket.
Refunds & Cancellation
Tickets are sold subject to our right to alter or vary the published Event programme without notification which may result in changes to the performance line-up, playing times or any other aspect of the Event. We reserve all rights in this regard. Any published start times of a performance at the Event are estimates and subject to change. We shall not be liable for any change of a published start time or change to the artists scheduled to perform. No scheduled acts may be considered as headline acts regardless of their relative fame or prominence in the billing and so cancellation by an artist or performer will not entitle you to a refund.
We reserve the right to make alterations to the time, date, duration and Venue of the Event or other details governed by any Ticket in the event of unforeseen or other circumstances, including (without limitation), Force Majeure, safety and security concerns or decisions from any Authorised Person or other competent authority. In the event of such alteration, neither we nor the Official Ticketing Agent will be liable to the Ticket Holder or any other person for any costs, expenses or other losses resulting from such alteration, except to the extent set out in paragraph 22 of these Conditions.
As soon as possible after we become aware of postponement, rescheduling or cancellation of the Event, all available information will be posted on www.boardmasters.co.uk but it is the responsibility of the Ticket Holder to ascertain whether the Event has been postponed, rescheduled or cancelled and any new dates, times, and venue.
Unless otherwise agreed at our sole discretion, a Ticket will not be exchanged or refunded if:
a) after the Event has started, it is stopped for any reason and is not completed;
b) on any day of the Event, the start time is delayed for any reason;
c) the start time (but not the date) of the Event changes after the date the Ticket was purchased; or
d) the Ticket is used for entry into the Venue.
We shall only be required to refund a Ticket Purchaser (on application by the Ticket Purchaser) with the Face Value of the relevant Ticket, in the following circumstances:
a) if the Event is cancelled before the Event has started;
b) if the Ticket is for an Event which is postponed before the Event has started and the Event is rescheduled to another date (whether at the Venue or at a different venue) subject to the Ticket Purchaser’s election under paragraph 23 of these Conditions; or
c) if the Ticket Purchaser is otherwise entitled to a refund under applicable law.
If the Event is postponed before the Event starts and the Event is rescheduled to another date (whether at the Venue or at a different venue), the Ticket Holder may elect to either:
a) use the existing Ticket for the rescheduled Event if the Event is rescheduled for another date but at the Venue; or
b) if the Event is rescheduled to a different venue and there are insufficient Tickets available, or the Ticket Holder is unable to attend any rescheduled Event (whether at the Venue or at a different venue), the Ticket Purchaser shall be entitled to apply for a refund pursuant to sub-paragraph 22.b) of these Conditions.
We shall not be required to refund any fees or charges paid in addition to the Face Value of the Ticket (for example, any Handling Fee or postage or courier charges) except where required by applicable law. No interest or costs will be payable in respect of any monies refunded.
Where paragraph 22 of these Conditions applies, only the original Ticket Purchaser may apply for a refund. If we initiate a refund process under sub-paragraphs 22.a), 22.b) or 22.c) of these Conditions, the Ticket Purchaser will be advised of the process and the prescribed deadline for refund applications through the media or via direct communication within 10 working days of the cancellation or rescheduling of the Event. The Ticket Purchaser must follow the prescribed process and deadline and produce the original Ticket in order to be eligible for a refund. We shall not be required to issue a refund in relation to any Ticket which it reasonably believes has been the subject of a sale, transfer or disposal in breach of paragraphs 13 or 15 of these Conditions.
Promotions, deals or discounted offers are provided at our discretion. All such offers are subject to availability and may be withdrawn by us at any time. Retrospective refunds are not permitted against any offer or promotion advertised after a booking is made.
Venue Entry & Requirements
These Conditions incorporate the Site Rules. If any Ticket Holder fails to comply with the applicable Site Rules, the Ticket Holder may be refused admission to or evicted from the Venue without refund or compensation.
Children aged 15 and under must be accompanied by an adult – proof of identity and age must be provided on request at the admission gate to the Venue. An adult aged 18 to 23 can accompany two children aged 15 and under, an adult aged 24 can accompany four children aged 15 and under, and an adult older than 24 can accompany more than four children aged 15 and under.
Admission to the Venue will only be authorised upon presentation of a valid Ticket and (if we and/or any Authorised Representative require) photographic proof of identity and proof of age (driver’s licence or passport). One Ticket will be required for each person, regardless of age. The Ticket Holder is not guaranteed an uninterrupted and/or uninhibited view of any performance, nor is any representation or warranty given as to the quality, content or duration of the Event.
You will not be entitled to re-admission to the Venue on any day-Tickets purchased. Three day-pass Tickets will be issued for this. If you purchase Weekend and VIP weekend Tickets you shall be entitled to gain re-admission to the Venue.
For the purposes of safety, security and/or checking compliance with these Conditions, each Ticket Holder shall, if requested by any Authorised Person, co-operate and comply fully with the instructions and guidelines of such Authorised Person (including by producing a valid Ticket and photographic proof of identity and proof of age (driver’s licence or passport)).
A Ticket Holder may be requested to submit to a body check and/or a search of his/her possessions and/or vehicle for the purposes of locating and removing any Prohibited Item, and any refusal by the Ticket Holder may result in refusal of admission to or eviction from the Venue without refund or compensation.
We and/or any Authorised Person may refuse admission to or eject from the Venue and/or Arena without refund or compensation any Ticket Holder who:
a) is noticeably under the influence of alcohol, narcotics or any behaviour-modifying substance, or is behaving, or considered by any Authorised Person likely to behave, violently, harmfully or in a manner contrary to public order and/or safety;
b) brings or attempts to bring into the Venue, possesses or uses within the Venue or in the vicinity thereof any Prohibited Item including, without limitation, Chinese lanterns; candles; paraffin lamps; chemical toilets; soundsystems; generators; BBQs; glass bottles; drones; laser pens; selfie sticks; man-bags; unofficial high vis jackets; potential weapons of any kind; legal highs; illegal substances; fireworks; compressed gas containers or aerosols (including deodorants, antiperspirants, hairspray, dry shampoo, suntan lotion or skin moisturiser); flares; air horns; smoke bombs; flag sticks; banners, signs or materials displaying political, religious, offensive or race-related messages, slogans or images; any item that an Authorised Person considers dangerous, hazardous and/or illegal or that may be used as a weapon or a missile or that may compromise or otherwise interfere with the enjoyment, comfort or safety of (or pose a hazard to) any person or security at the Venue; animals (other than guide dogs); any tripods or video camera equipment whatsoever (whether or not for personal use); any camera or other type of photographic or recording device (of any nature whatsoever and whether capturing audio, or still or moving pictures) other than for personal use; any objects bearing trademarks or other kinds of promotional signs and messages (of whatever nature) which we or any Authorised Person believes are for promotional purposes (and any Prohibited Items may be removed, confiscated and/or destroyed even if the item itself is not illegal without compensation at the discretion of any Authorised Person);
c) brings or attempts to bring into the Venue excessive amounts of food and cigarettes. Please only bring enough for personal consumption;
d) brings or attempts to bring into the Arena any food; any beverages or any camping chairs. Please be aware that day Ticket Holders are not permitted to bring any alcohol into the Venue and/or Arena;
e) brings or attempts to bring into the Venue, sells, possesses or uses within the Venue or in the vicinity thereof any sponsorship, promotional or commercial items or materials (of whatever nature) without our prior written authorisation (and the Ticket Holder may be asked to deliver up a copy of any such authorisation upon entry to or whilst within the Venue);
f) whilst within the Venue or the vicinity thereof, engages in any form of activity related to marketing or advertising (including, for the avoidance of doubt, ambush marketing), or conducts any commercial activity whatsoever, or offers (either for free or for sale), sells or possesses items with intent to sell (including, without limitation, drinks, food, souvenirs, clothes, promotional and/or commercial items and literature), in each case without our prior written authorisation (and any such items may be removed, confiscated and/or destroyed without compensation at our discretion and/or the discretion of any Authorised Person);
g) whilst within the Venue or vicinity thereof, engages in disruptive, dangerous or violent behaviour including (without limitation) throwing, casting, thrusting or propelling any object at any person, instigates violence, demonstrates racism or xenophobia, behaves in a way that any reasonable person may interpret as provocative, threatening, discriminatory and/or offensive, creates or poses any threat to the life or safety of themselves or any other person(s), or harms any other person(s) in any way, or unreasonably obstructs the viewing of other spectators;
h) whilst within the Venue, enters or circulates in restricted access areas or other areas where that person is not allowed access to; or climbs lighting masts, fences, roofs and other apparatus or constructions;
i) whilst within the Venue, damages, interferes with or tampers with any property of any third party;
j) whilst within the Venue, smokes in any area where smoking is not permitted;
k) is suspected of committing, or having committed, or being likely to commit, a criminal offence in or about the Venue; and/or
l) whilst within the Venue or the vicinity thereof, fails to comply with instructions from us and/or any Authorised Person, or refuses a security search.
Valid Tickets may be exchanged for Wristbands on entry into the Venue (if applicable). Wristbands cannot be issued until the day / date as stated on the Ticket and are only issued directly to the Ticket Holder on production of photographic ID (driver’s licence or passport). It is not possible to collect Wristbands on behalf of other people and all Wristbands must be placed and secured on the individual’s wrist directly by our staff. Your Wristband will be invalidated if any part of it is removed, detached, altered or defaced. Wristbands will not be reissued or replaced regardless of whether you still have your Ticket.
Ticket Holders must wear their Wristbands at all times whilst within the Venue and Tickets and/or Wristbands must be produced for inspection upon our request and/or the request of any Authorised Person. Failure to do so may result in the Ticket Holder being ejected from the Venue without refund or compensation.
The Ticket Holder is responsible for his/her own personal property brought to and into the Venue. Neither we nor the Official Ticketing Agent, the Owner of the Venue nor any Authorised Person accepts any responsibility for any loss, theft or damage of a Ticket Holder’s personal property.
Media & Recordings
Photographs or any other recordings of sound or images taken by a Ticket Holder within the Venue may be used for personal, private, non-commercial and non-promotional purposes only. The Ticket Holder shall not, except for personal, private, non-commercial and non-promotional purposes and in any event not for commercial gain, disseminate at any time, over the internet, radio, television and/or any other current and/or future form or type of media, any sound, image, description of the Event (in whole or in part) including (without limitation) any such content made, recorded or captured in still or moving form by mobile phones or by any other form of wireless and/or portable device, and shall not assist any other person(s) in the conduct of such activities. Any recording or transmitting equipment (including professional cameras), unauthorised photos, recordings, tapes, films or similar items may be confiscated and/or destroyed by us.
Each Ticket Holder attending the Event:
a) acknowledges that he/she is likely to be recorded and the resulting content publicly disseminated across a range of media;
b) acknowledges that the police and/or security staff may carry out filming for the security of Ticket Holders and the prevention of crime;
c) agrees that perpetual use may be made, free of charge, of his/her voice, image and likeness captured whilst present at or about the Venue (by means of live or recorded video display, broadcast, transmission or other dissemination or recording, photographs or any other current and/or future media technologies) and waives, on an irrevocable, worldwide, perpetual basis, all rights to object to such recording and the broadcasting, transmission or other dissemination thereof in any current and/or future media technologies;
d) acknowledges and agrees that we are the sole legal and beneficial owner of the copyright and any other intellectual property rights of any nature whatsoever in and to any recordings of sound or images taken within the Venue (including future rights to such recordings or to any works derived from such recordings) and waives, on an irrevocable, worldwide and perpetual basis, all rights (including moral rights) in and to any such recordings; and
e) hereby unconditionally and irrevocably grants to us a perpetual, exclusive, freely assignable and royalty-free licence to use, adapt, distribute and/or exploit, by any means and in any current and/or future form or type of media or format, any recordings taken by the Ticket Holder within the Venue in breach of paragraph 37 of these Conditions.
Warning – Prolonged exposure to loud noise may cause damage to your hearing. Please be aware that strobe lighting, pyrotechnics, lazers, smoke machines and other special effects may be used during the Event. We strongly recommend all minors wear ear defenders and all attendees take any precautions they deem necessary.
Subject to it being stated otherwise in these Conditions or on our Event website, it is the responsibility of the supervisors of a child to determine whether an Event is suitable for that child to attend, and neither we nor the Venue accepts any liability or responsibility in relation to the same.
No trading is allowed anywhere within the Venue or in the vicinity thereof without our prior written authorisation (and the Ticket Holder may be asked to deliver up a copy of any such authorisation upon entry to or whilst within the Venue) and the responsible Ticket Holder could be evicted from the Venue without refund or compensation.
The Event operates licenced bars and you need to be over the age of 18 to purchase c at the Event. Please be aware that if we think that you look 25 years old or younger you may be asked to provide proof of age and if you are unable to do so you will not be served alcohol.
Access to each designated area within the Venue is subject to capacity and we accept no liability and will not offer any Ticket refunds if a Ticket Holder is unable to attend a specific performance listed on the schedule.
We take the needs of Ticket Holders who are disabled or who have other access requirements very seriously and actively encourages people of all abilities to attend the Event. If you have access requirements for the Event please register your requirements through firstname.lastname@example.org.
Nothing in these Conditions seeks to exclude our liability or that of the owner of the Venue or any Authorised Person for death or personal injury caused by its negligence, fraud or other type of liability which cannot be excluded or limited by law.
Subject to paragraph 45 above, neither we nor the Official Ticketing Agent shall have any liability to a Ticket Holder beyond the Face Value of the Ticket Holder’s Ticket. Neither we nor the Official Ticketing Agent shall be responsible to the Ticket Holder for any indirect losses or damages including, but not limited to, loss of enjoyment, goodwill and/or travel or accommodation expenses. Personal arrangements including travel, accommodation or hospitality relating to attendance at the Event which have not been purchased from us are at the Ticket Holder’s own risk.
In the event that any provision of these Conditions is declared void, ineffective or unenforceable in any respect by any competent court in any jurisdiction, that provision shall be severed to the extent necessary in that jurisdiction, and the remainder of these Conditions will remain in effect as if such provision had not been included and the validity, enforceability and/or legal effect of such remaining Conditions shall not in any way be affected or impaired thereby.
We reserve the right to make amendments to these Conditions from time to time at our sole discretion (including, without limitation, by amending or supplementing the Site Rules and/or the list of Prohibited Items). A full copy of the latest version of the Conditions (as amended, if appropriate) will be available at www.boardmasters.co.uk and, upon request, from us at the address set out in paragraph 51 of these Conditions. We shall notify Ticket Purchasers of such changes by email if they materially affect Ticket Purchasers’ rights as a consumer.
Any information requests or other correspondence in relation to these Conditions should be addressed to: Boardmasters Festival Limited, 37 Shelton Street, London, WC2H 9HN .
Any breach of any these Conditions may result in the cancellation of the Ticket, the refusal of admission to the Ticket Holder to the Venue, or his/her eviction from the Venue, in each case without refund or compensation in addition to any other remedy that we may have, even if the Ticket Holder did not have prior notice of the Condition or the breach. No failure or delay by us to exercise any right (in whole or in part) under these Conditions shall constitute a waiver of that right, nor restrict any further exercise of that right.
All Tickets and Wristbands (and the copyright in all Tickets and Wristbands) remain our property. In the event of any breach of any of these Conditions by a Ticket Holder, Tickets and Wristbands must, upon the request of any Authorised Person, be delivered up to that Authorised Person. Such actions are without prejudice to other remedies which we may have.
These Conditions constitute the entire agreement between the parties and no party shall have any claim or remedy in respect of any statement, representation, warranty or undertaking, made by or on behalf of any other party in relation to these Conditions which is not already set out in these Conditions.
Any person (other than us, the Official Ticketing Agent, the owner of the Venue or any Authorised Person) not party to these Conditions shall have no rights under the Contracts (Rights of Third Parties) Act 1999.
These Conditions will be governed by and interpreted in accordance with English law. Any dispute arising from or in connection with these Conditions or a Ticket Holder’s attendance at the Event will be submitted to the exclusive jurisdiction of the English courts. Notwithstanding the foregoing, we reserve the right to pursue any legal proceedings in a competent court in the defendant's domicile, which proceedings shall be governed by and interpreted in accordance with English law.
These Conditions shall not affect a person’s statutory rights as a consumer.
To the fullest extent permissible in law, we shall be entitled to assign all and any of our rights and obligations under these Terms and Conditions, provided that your rights are not adversely affected.
When used in these Conditions, the following capitalised terms shall have the following meanings:
“Arena” means the area(s) within the Venue where performance(s) will take place at the Event;
“Authorised Person(s)” means collectively all Event management, Venue management, Police, public bodies and agencies responsible for safety and security in connection with the Event or the Venue, and their respective staff, officials, representatives, officers and volunteers;
“Conditions” means these terms and conditions and the Site Rules which are incorporated into these Conditions by reference, together with any amendments or updates to the same issued by or on our behalf from time to time;
“Event” means the Boardmasters Festival;
“Face Value” means the specified price of the Ticket only (including United Kingdom value added tax thereon) as stated on the relevant Ticket, and excludes any Handling Fee (or part thereof) or other fees or charges paid by the Ticket Purchaser in respect of that Ticket (including postage or courier charges);
“Force Majeure” means any cause beyond our control including, without limitation, an act of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, royal mourning, national mourning, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements and/or acts or regulations of national or local governments, or the threat of any of the aforementioned;
“Handling Fee” means the fee payable per Ticket transaction or order, charged in addition to the Face Value of the Ticket, for the processing and delivery of Tickets in that transaction or order (including United Kingdom value added tax thereon);
“Official Ticketing Agent” means our official appointed ticket agent(s) for the Event, each acting as our agent;
“Original Sale Price” means the specified price of each Ticket plus any Handling Fee (or part thereof) and other charges necessary to effect the sale or trade of that Ticket (including postage or courier charges);
“Prohibited Item(s)” means any items which we or any Authorised Person deem to be dangerous or inappropriate including (without limitation) those items specified in sub-paragraphs 33(b)(c) and (d) of these Conditions;
“Site Rules” means all rules relating to the Venue made known to you by us or by any third party on our behalf whether in writing, online or otherwise (including on display at the Venue);
"Ticket" means any ticket (whether a hard copy ticket or an e-ticket) evidencing a personal revocable licence from us for an individual to attend the Event and the Venue in accordance with the details indicated thereon and also to camp at the Venue;
"Ticket Holder” means any individual possessing, holding or using a Ticket, including (without limitation) the Ticket Purchaser or any person to whom the Ticket was issued or transferred;
“Ticket Purchaser” means the individual who has purchased a Ticket or Tickets through the Event’s official ticket programme;
“Venue” means the entire premises of Trebelsue Farm, Watergate Bay, TR84AN where the Event is scheduled to take place including all adjacent and surrounding areas used or controlled by us in connection with the staging of the Event, including without limitation any car park and camping sites; and
“We” means Boardmasters Limited (company number 08915183);
“Wristband” means any valid wristband given to a Ticket Holder in exchange for their Ticket at the Event, which may be embedded with an RFID chip if it’s a cashless Event.
Notification and delivery of the prize
21 The winners will be notified within 2 working days of being selected, via direct message to the Facebook account used to enter the promotion or comment on the winning message.
22 The Promoter will make reasonable efforts to contact the winners and then after successful contact, will subsequently communicate a secure downloadable link to allow potential winners to provide the Promoter securely with information including; their name, re confirm their Facebook details and a valid home address to assist with verification, fulfilling the claim and arranging the prize dispatch. Inaccurate information may result in the prize being forfeited . However, if a winner has not responded to notification after 7 days or if a selected winner is ineligible, otherwise in breach of these terms and conditions, or unable to take up the prize for any other reason, the Promoter reserves the right to withdraw the prize, if time permits, and award to a reserve selected at the same time as the original draw.
23 The prize will be dispatched to the winners by registered post via next day delivery once winner has been verified. The Promoter accepts no responsibility for failed delivery due to provision of incorrect contact details. Any prize that is returned undelivered will be assumed unwanted and the Promoter reserves the right to select an alternative winner to receive the prize, if time permits, using the same process referred to above in these terms and conditions.
24 The winners are responsible for all expenses not expressly stated in these terms and conditions as being included as part of the prize which is for a pair of general admission tickets ONLY.
25 Incomplete, illegible, corrupted entries, or those which are otherwise not in accordance with these terms and conditions will not be valid. The Promoter accepts no responsibility for failure to receive an entry where such failure is due to circumstances outside the Promoter’s control.
26 This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. Any information you provide as part of this promotion is provided to the Promoter and not to Facebook. Entrants to this promotion hereby release Facebook from any claim or liability suffered in connection with this promotion.
27 Any person posting, or seen to be posting, comments to the Promoter’s Facebook page or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other participants, fans of ‘Coca Cola’ or directly aimed at the Promoter, will have their comments removed and will be disqualified from the promotion. The Promoter reserves the right to alert Facebook to any such behaviour, which may result in the person’s account being frozen pending investigation.
28 Prizes are non-transferable and cannot be sold or auctioned. No cash or other alternative to a prize will be offered save for in the event of unforeseen circumstances, in which the Promoter reserves the right to offer an alternative prize of equal or greater value than the original.
29 The Promoter and its agents will only use personal information supplied by entrants to this promotion for the purposes of administering this promotion, unless consent is received to use such information for any other purpose.
30 The Promoter’s decision is binding in all matters relating to this promotion, and no correspondence shall be entered into.
31 To the extent permitted by law, the Promoter accepts no liability for any damage, loss or injury suffered due to entering this promotion or taking up a prize, unless negligence on the part of the Promoter or those partnered with the promotion is proven..
32 Entrants will retain ownership of any content, submissions and other material they submit as part of this Promotion. However, entrants grant the promoter (and its agents and affiliates) a non-exclusive, worldwide, irrevocable, perpetual licence to use any such content, submissions and other material for the purposes of this promotion.
33 In the event of circumstances outside the Promoter’s reasonable control and only where circumstances make this unavoidable, the Promoter and those partnered with the promotion reserve the right to cancel or amend the promotion or these Terms and Conditions at any stage but will endeavour to minimize the effect to entrants in order to avoid undue disappointment.
34 The name of the winners will be made available on request at CCA International, 8 Harbour Exchange Square, London, E14 9HF, within 3 months of the closing date.
35 Winners may be required to take part in reasonable publicity relating to this promotion without further remuneration.
36 If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
37 These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and entrants submit to the exclusive jurisdiction of the English and Welsh courts.