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Coca-Cola Great Britain – We’re here to help!

The Coca-Cola Great Britain contact team is available Monday to Friday from 9am to 5pm (excluding bank holidays). However, if your complaint is urgent, please call us on 0800 22 77 11 (option 3) 24 hours a day.

What would you like to share with us?

Please select I have a question I have quality complaint

Can you confirm you still have the affected drink, as we may need to retrieve this from you?

Please select Yes No

If ‘YES’ is selected: ‘Please keep your product stored cooled until further notice / until you have been in contact with one of our colleagues.’

Which brand is the affected drink?

Please select Abbey Well Aquarius Appletiser Coca-Cola Coca-Cola Energy Coca-Cola Zero Sugar Costa Diet Coke Dr. Pepper Fanta Fuzetea Honest Lilt Oasis Powerade Roses Schweppes Smartwater Sprite Vitaminwater Other

What is the flavour?

What packaging is the drink in?

Please select Can Glass Bottle Plastic Bottle Other

What is the drink size?

Please select 150ml 200ml 250ml 300ml 330ml 500ml 1lt 1.25lt 1.5lt 1.75lt 2lt Other

If the drink is part of a multipack, how many drinks in total are affected?

What is the best before end date of the drink?

What is the production code of the drink?

Where did you buy the drink?

What date did you buy the drink?

Can you describe the issue in as much detail as possible? Please note, if you provide any information relating to your health or medical condition, you are agreeing for this information to be processed and reviewed as we address any incidents with our product or packaging.

If you have any photos of the affected drink, please upload them here. These will be used as a visual aid whilst we determine whether or not the drink will need to be returned, so please retain the drink for now.

Attach

The reason of the contact

Please select Corporate Product Information Promotions Commercial & Distribution Sponsorship Other

We receive many requests for sponsorship, and unfortunately we are unable to respond to each and every one. Therefore, should you not receive a response to your request within 2 weeks, this means we are unfortunately unable to assist at this time.

Your message please

Title

Please select Mr. Mrs. Ms.

First Name

Surname

Address

City

Postcode

Phone Number

Email Address

Date of Birth

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NV Coca-Cola Services SA is the entity responsible for the processing of the personal data you provide to us through this form in order to respond to your inquiries, complaints and suggestions regarding our products and platforms. You may exercise the rights of access, rectification, erasure, restrict use, object, portability and not be the subject of a decision based solely on automated processing, including profiling. For more information, please see our Privacy Notice”. 

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